Purpose of Position: To manage NASRIA claims and provide administrative support.

Key Performance Ares:

• Scrutinize all received claims documents and asses the validity of claims thereof;
• Upload the claims on the system and appoint a claims assessor as it may be required;
• Provide all necessary claims reports to the intermediaries (brokers/agents) and insurers;
• Forward claims information documents to Line Manager / Supervisor for authorization;
• Attend to day-to-day claims-related queries;
• Handling of all mail (Nampost, Courier services) and distribution thereof;
• To co-ordinate / carry out repairs, maintenance and inspections for general up-keep of office premises;
• Point of contact for providing employees with administrative support;
• Ensure office supplies are maintained at optimal level including inventories and stationery supplies;
• Ensure that fire extinguishers are serviced regularly and in a working condition to ensure the general safety of employees;
• Facilitate events, travel arrangements, accommodation and S&T forms;
• Assist with booking of conference facilities;
• Ensure that the Company assets register is up to date and all assets are insures;
• Assist with all relevant aspects relating to documentation and correspondence on procurement.

Education/Qualifications

• Degree in Business Administration or equivalent;
• Certificate of Proficiency (COP) in SHort-term Insurance;
• Grade 12 with at least 3 years relevant experience in the short-term insurance industry.

Required Experience/Knowledge & Skills

• At least 3 years short-term insurance claims assessment, administration and/or underwriting skills;
• Analytical, decisice, and problem-solving skills;
• Good negotiation and interpersonal skills;
• Good organizationa and time management skills;
• Excellent user of MS Office applications particularly Excel and PowerPoint;
• Sound knowledge of Client database management.

Behavioural Skills

• Strong customer services;
• Conceptual thinking, planning and organizing;
• Persuasiveness;
• Assertiveness;
• Organisational awareness;
• Problem Solving and decision-making;
• Results oriented, data rationality, ability to work independently and under pressure;
• Effective client relationships management.

Closing date: 17 March 2023 @16h00: Apply Now
Application who meet the above requirements are invited to submit applications and relevant documents to hr@nasria.com.na

Only short-listed candidates will be contacted. No documents will be returned.